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TERMS OF USE

 TERMS AND CONDITIONS

  • Keng Ming Trading Sdn Bhd has limited delivery areas only. If your address is not found to be in our delivery area, but should be, please contact us. However, whether or not your address is included as part of our delivery areas is subject to Keng Ming Trading Sdn Bhd’s absolute discretion.
  • Mode of payment on our Website is strictly Cash On Delivery, Credit/Debit Card, and/or Online Bank Transfer.
  • Online Coupons are not redeemable for cash.
  • Children below 18 years of age are not permitted to place online orders.
  • All online payments are subject to the Rounding Mechanism implemented by Bank Negara Malaysia.

SHIPS TIME

 Orders received will be processed and delivered to your door step within 2– 3 working days via in house delivery service. 

EXCHANGE POLICY

Keng Ming accepts exchange when there is a leakage on the gas cylinder within 3 days after receiving goods. And the gas shall remain at least 70% in the gas tank.

REFUND POLICY

We offer refund of purchase empty cylinder(s)  when the customer not using gas anymore. Email your intent for a product return to kengmingoffice@gmail.com. Once we’ve confirmed the and approved your return request, we will collect the product(s) back to us on your own cost within 3 – 7 working days. 

To return your products, please send the whole empty cylinder(s) back with its original packaging to: Keng Ming Trading Sdn Bhd.

Unless otherwise specified for particular products, we shall refund you your payment if you decide to cancel your orders within twenty four (24) hours after your order has been confirmed and prior to shipment except for the transaction fees charged which is non- refundable. Once your order has been shipped, refund is not allowed.